Introduction
Welcome to Cloud Kitchen! These Terms and Conditions (“Terms”, “Terms and Conditions”) govern your use of our website and services, including our catering services and food truck operations (collectively, “Services”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Services.
Definitions
For the purposes of these Terms:
- “Company” refers to Cloud Kitchen.
- “User”, “you”, and “your” refer to the individual or entity accessing or using our Services.
- “Services” refer to the website, catering services, food truck operations, and any other services provided by Cloud Kitchen.
- “Content” refers to all text, graphics, images, and other materials available on or through our Services.
Acceptance of Terms
By accessing or using our Services, you confirm that you can form a binding contract with Cloud Kitchen, and that you accept these Terms and agree to comply with them. If you are using our Services on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms, in which case “you” and “your” will refer to that entity.
Changes to Terms
We may modify these Terms at any time by posting the revised Terms on our website. The updated Terms will be effective as of the date of posting. Your continued use of our Services after the effective date constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically to stay informed about any changes.
Use of Services
4.1 Eligibility
You must be at least 18 years old to use our Services. By using our Services, you represent and warrant that you meet this age requirement.
4.2 Account Registration
To use certain features of our Services, you may need to register for an account. When registering for an account, you agree to:
- Provide accurate, current, and complete information.
- Maintain the security of your password and account.
- Notify us immediately of any unauthorized use of your account.
- Accept responsibility for all activities that occur under your account.
4.3 Prohibited Conduct
You agree not to engage in any of the following prohibited activities:
- Using our Services for any illegal purpose or in violation of any local, state, national, or international law.
- Posting or transmitting any Content that is illegal, harmful, offensive, or infringes on the rights of others.
- Attempting to interfere with, compromise the system integrity or security, or decipher any transmissions to or from the servers running our Services.
- Using any automated system, including robots, spiders, or offline readers, to access our Services in a manner that sends more request messages to our servers than a human can reasonably produce in the same period by using a conventional online web browser.
- Attempting to interfere with the proper functioning of our Services.
Orders and Payments
5.1 Orders
When you place an order for our catering services or food truck offerings, you agree to provide accurate and complete information. All orders are subject to acceptance by Cloud Kitchen!, and we reserve the right to refuse or cancel any order for any reason.
5.2 Pricing
All prices are listed in [Your Currency] and are subject to change without notice. The price applicable to your order will be the price in effect at the time your order is placed. Prices do not include applicable taxes, delivery charges, or service fees, which will be added to your total order amount.
We accept various forms of payment, including credit cards and other payment methods specified on our website. By providing payment information, you represent and warrant that you are authorized to use the payment method. All payments are processed securely through third-party payment processors, and we do not store your payment information.
5.4 Cancellations and Refunds
Cancellation and refund policies vary depending on the type of service and the terms agreed upon at the time of booking. Please review the specific terms provided at the time of your order for details. For general inquiries, you may contact our customer service team.
Content
6.1 User-Generated Content
You may be able to submit or post content, including reviews, comments, photos, and other materials (“User Content”) through our Services. By submitting User Content, you grant Cloud Kitchen! a non-exclusive, worldwide, royalty-free, irrevocable, sublicensable, and transferable license to use, reproduce, distribute, modify, create derivative works of, publicly display, and perform the User Content in connection with our Services.
6.2 Content Guidelines
You agree not to post any User Content that:
- Is false, misleading, or deceptive.
- Is defamatory, obscene, offensive, or otherwise harmful.
- Infringes on the rights of others, including intellectual property rights and privacy rights.
- Contains any form of spam, unsolicited advertisements, or other commercial content.
- Violates any applicable laws or regulations.
6.3 Intellectual Property
All Content provided by Cloud Kitchen!, including text, graphics, logos, images, and software, is the property of Cloud Kitchen! or its licensors and is protected by intellectual property laws. You agree not to use, reproduce, or distribute any Content without our prior written permission.
