I hire a company to build a website for my organization about 2-3 months ago, there service were horrible. They do not care or understand anything about customer service or trying to make things right with a client if they are not satisfy (or made a mistake). I came across VW Themes a few weeks ago, so I bought the VW Lawyer Attorney theme.
The VW Lawyer Attorney theme is 100 times more better than the theme the other company try to sell me (or created). Over the years, I came across many small company. After being rip off so many times, I made a decision I WILL NEVER HIRE a small business ever again. Based on my experience, most of them seems to care more about ripping consumer off than providing good service.
I never met a small company that EVER try to correct their mistakes and work with the consumer. I emailed them many times to amend my website, they were VERY professional. I never been satisfy with any work done by a small company than VW Themes. I wish they had provided more services. I STRONGLY recommend them to anyone.