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Tagged: support
- This topic has 100 replies, 19 voices, and was last updated 4 years, 11 months ago by
developer vwtheme.
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AuthorPosts
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July 16, 2018 at 8:44 pm #5912
matt1
ParticipantHi there. It’s moxieandmark.com
Thanks!
July 16, 2018 at 8:46 pm #5913matt1
ParticipantI have this question also. When I disable the top bar, it just makes the header bar look like it’s floating against the background.
July 17, 2018 at 7:16 am #5923developer vwtheme
ParticipantHi Anabokova and Matt,
As per your query, we are giving some easy steps and CSS to make the header on the top.
Go to Dashboard >> Appearance >> Customize >> Additional CSS >> Put the given CSS on it >> Publish.
.home.page-template #header {
position: inherit;
}
Could you please specify about the slider grey box?
If you need any other help please let us know.
ThanksJuly 17, 2018 at 7:38 am #5924developer vwtheme
ParticipantHi Matt,
As per your query, we have seen your site and your contact page is looking very bad.
The contact form you have to add on customizer and maybe you have added it on contact page only.
Please add all the details and Map detail on customizer then only everything will look good.
ThanksJuly 17, 2018 at 5:56 pm #5928anabokova
ParticipantYes, that works perfectly, you are amazing guys, thanks. I mean this grey rectangular https://drive.google.com/file/d/10W60M5Nh0Z-t_BxHfVKwR1nB_GPTd8pq/view?usp=sharing, is it possible to remove it?
July 18, 2018 at 12:15 pm #5936developer vwtheme
ParticipantHi Anabokova,
Pleasure. As per your query, we are giving some easy steps and CSS to remove the box from the slider.
Go to Dashboard >> Appearance >> Customize >> Additional CSS >> Put the given CSS on it >> Publish.
#slider .inner_carousel {
display: none;
}
If you need any other help please let us know.
ThanksJuly 19, 2018 at 7:14 pm #5953robinsonsa
ParticipantThe slider function is not working on my site. http://www.rvhfoundation.com/ Any suggestions?
July 19, 2018 at 8:48 pm #5954robinsonsa
ParticipantOther than the skin and customized colours, none of the theme settings are working. http://www.rvhfoundation.com/ (I’ve reactivated our old theme)
July 19, 2018 at 9:44 pm #5955matt1
ParticipantI’m sorry, but I’m not sure what you mean. I don’t want a map and everything on my contact page, just the simple stuff that I have there; but either way, those things shouldn’t affect the padding, right? All of those elements would sit inside that. I haven’t customized anything else. Just selected which elements to use and which not to use. The text runs all the way to edge of both sides of the template.
July 20, 2018 at 5:43 am #5958developer vwtheme
ParticipantHi Matt,
As per your query, its look like you are getting the issue on the contact page and we need to check it.
If you want we can check your theme, make a user for us assign administrator role and send us the username and password along with the Site URL.
If you provide your login details please mail on support@vwthemes.com
ThanksJuly 20, 2018 at 6:52 am #5960developer vwtheme
ParticipantHi Robinson,
As per your query, its look like you are getting the issue on the customizer and we need to check it.
If you want we can check your theme, make a user for us assign administrator role and send us the username and password along with the Site URL.
If you provide your login details please mail on support@vwthemes.com
ThanksJuly 20, 2018 at 3:53 pm #5967matt1
ParticipantFirst, thanks for all your continued support.
In the Latest News section, I’ve followed the instructions and tried changing the text in the “Read More” box to include a little information about the blog, but it won’t show up. It still just shows the Lorem Ipsum that’s been pre-populated. I’ve hit publish and everything. I’ve tried clearing my cache, logging out and back in, hitting refresh, and everything else I can think of. I can change the title of the section itself (which I have), but for some reason, no matter what I try, the Lorem Ipsum filler text that is in the “Read More” area just underneath the Latest News Title will not go away no matter what I try to replace it with. Can you assist?
July 21, 2018 at 5:16 am #5972developer vwtheme
ParticipantHi Matt,
As per your query, its look like you are getting the issue on the latest news section and we need to check it.
If you want we can check your theme, make a user for us assign administrator role and send us the username and password along with the Site URL.
If you provide your login details please mail on support@vwthemes.com
ThanksAugust 16, 2018 at 5:41 pm #6374masdhesi
ParticipantHi there,
how do you change the default pink color?
http://tcindonesia.orgAugust 17, 2018 at 12:13 pm #6394developer vwtheme
ParticipantHi Masdhesi,
We are giving you some easy steps to change the default color.
Go To Dashboard >> Appearance >> Customize >> Theme Settings >> Typography settings >> Highlight color two (It will change it globally) >> In this option you can change the color >> Publish.
If you need any other help please let us know.
Thanks
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