Menu show and disapear after upgrade wordpress version

Tagged: menu, urgent

This topic has 13 replies, 4 voices, and was last updated 4 years, 2 months ago by developer vwtheme.

Viewing 13 posts - 1 through 13 (of 13 total)

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Posts
August 12, 2020 at 9:53 am #47404

William
Participant

I have a problem, I made the update of WordPress for version 5.5, before doing the update the menu is displayed well, after updating to version 5.5 the menu is displayed, scrolls and then it disappears, I do not understand why,

I use the plugin of WP Cerber Security, Anti-spam & Malware Scan (version 8.6.6)
Digital Agency Pro (version 1.0)
PHP version 7.3.18

I disabled the WP Cerber plugin to see if the problem comes from its side, the problem continues, I removed the plugin and the problem continues too, could you help me?, thanks.

My website: https://www.creativitymind.fr/

August 12, 2020 at 11:58 am #47409

andrea coote
Participant

We are having exactly the same problem after updating WordPress this morning.
Page loads, menu rotates clockwise 90 degrees then vanishes.

https://tidalhealth.co.uk
Digital Agency Pro (version 1.0)

August 12, 2020 at 12:43 pm #47415
andrea coote
Participant
tidalhealth.co.uk
- This reply was modified 4 years, 5 months ago by andrea coote.
August 12, 2020 at 12:51 pm #47417

William
Participant

Yes, it’s the same problem I have.

I’ve tried several methods to solve the problem but I can’t. The problem is related to the theme because I tried other themes I installed and it works well.

August 13, 2020 at 8:06 am #47441

William
Participant

Hello,

Could anybody given me any solutions for this problem

Thanks

August 13, 2020 at 11:00 am #47453
developer vwtheme
Participant
Hi Andrea Coote,

We have checked your site and the header menu is working fine check screenshot https://ibb.co/W3hYFJx.

If you have any other issue feel free to contact us.

Many Thanks
- This reply was modified 4 years, 5 months ago by developer vwtheme.
August 13, 2020 at 11:04 am #47457

developer vwtheme
Participant

Hi William,

Please share your site URL it will help us to provide you a better solution.

Many Thanks

August 13, 2020 at 11:04 am #47458

andrea coote
Participant

course it is as i said in numerous emails to support, we have had to restore a previous version from before the WordPress update so that we had a function header menu!!!

August 13, 2020 at 11:13 am #47459

William
Participant

Hello,

Here is my website and i send us an e-mail:

Home

Thanks

August 13, 2020 at 12:08 pm #47460

William
Participant

My website: https://www.creativitymind.fr/

August 14, 2020 at 8:50 am #47480

developer vwtheme
Participant

Hi,

We have resolved your issue please check your site.

Many Thanks

October 12, 2020 at 10:44 pm #49913

Jennifer Martin
Participant

Hello

I’ve had the same issue with my website, however i have been able to remove the ‘spinning’ menu, but now my responsive menu won’t display.

It seems there is an issue with the php for the nav menu on the new wordpress, please can you provide an update to the theme rather than dealing with individual queries?

I don’t want to give you access to my website for you to fix it, I want you to tell me what was broken so I can fix it.

October 21, 2020 at 10:03 am #50124

developer vwtheme
Participant

Hi,

We have received your mail and also replied to it and resolved your issue, please check.

Many Thanks
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