VW Blog Theme

Tagged: feature image, header image, vw blog magazine

This topic has 85 replies, 14 voices, and was last updated 5 years, 2 months ago by developer vwtheme.

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May 15, 2018 at 12:53 am #5046

katiewaddel
Participant

I recently purchased vw blog pro and everything looks great but I’ve noticed that when someone first comes to my homepage the “read more” button and summary section of the articles aren’t visible. Only when they refresh the page can they actually click on the article. I was just wondering if you have any idea on how to fix this issue? Thanks so much!

May 15, 2018 at 3:28 am #5047

developer vwtheme
Participant

Hi,

We haven’t noticed this on our demo. Could you please share your site URL so that we can check.

Thanks

May 15, 2018 at 5:28 am #5056

katiewaddel
Participant

the url is – https://acrazyamazinglife.com/

May 15, 2018 at 11:47 am #5065

developer vwtheme
Participant

Hi Katie,
We are glad you provide your site URL.
And we checked the issue and can you please tell us if you are using some other cache plugins.
Please check all plugins by deactivating them one by one, maybe due to plugin this issue is coming.
In last if anything does not happen by deactivating plugins.
If you want we can check your theme, make a user for us assign administrator role and send us the username and password along with the site URL.
In Case you provide us the Login Details you can send us on
Thanks

May 15, 2018 at 8:26 pm #5068
katiewaddel
Participant
Okay i’ve deactivated all the plugins and cant seem to find the issue. I’ve created a login for you guys to check it out. I really appreciate it.
- This reply was modified 6 years, 7 months ago by developer vwtheme.
May 15, 2018 at 11:09 pm #5072

obsessively.me.1
Participant

Today I purchased VW Blog Pro. The customization features are missing! I have deleted it and re installed it with no luck. Not happy right now and no return policy? I can’t even find a phone number to call for support.

May 16, 2018 at 3:57 am #5077

developer vwtheme
Participant

Hi,

Thanks for contacting us. Could you please share your site URL so that we can check? Maybe you have missed some settings.

Thanks

May 16, 2018 at 4:13 am #5079

developer vwtheme
Participant

Ok. We will check it as soon as possible and let you know.

May 16, 2018 at 4:16 am #5080

developer vwtheme
Participant

We have checked your details are not working. Please send us the correct username and password at support@vwthemes.com. Username doesn’t have the spaces.

May 16, 2018 at 4:20 am #5081

developer vwtheme
Participant

Hi, This is to inform that “Reviews and Testimonial” section is not for discussing an issue. You can put your query in a respective forum. We assure, your issue will get resolved as soon as possible. Cordially

May 16, 2018 at 4:35 am #5084

katiewaddel
Participant

I’ve sent an email Thanks!

May 16, 2018 at 6:45 am #5092

developer vwtheme
Participant

Ok. We will check and let you know.

May 16, 2018 at 12:21 pm #5098

obsessively.me.1
Participant

Yes, my URL is https://obsessively-you.com.

May 17, 2018 at 3:50 am #5105

developer vwtheme
Participant

Hi,

Thanks for providing the site URL. You have successfully installed the premium version. Maybe you were looking for “VW Settings”. Please go to Appearance -> Customize -> Theme Settings .

Please check: https://ibb.co/n7osJy

Thanks

May 17, 2018 at 3:50 pm #5108

obsessively.me.1
Participant

I guess you are not understanding what I am saying. The ONLY option available in the menu after I click on Customize is Widgets. My customize settings are not there!
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